Shipping policy

At MOÉVE, we aim to dispatch your studio essentials carefully and efficiently.

Processing time

Orders are usually processed within 1-3 working days. During launches, holidays, or busy periods, processing may take a little longer.

UK shipping

Standard UK shipping is 2.99 GBP. We offer free UK shipping on orders over 30 GBP.

UK orders are usually sent with tracked delivery where available. Delivery times are estimates and may vary depending on your location and courier service.

EU shipping

Standard EU shipping is 11.99 GBP to selected EU destinations. We offer free EU shipping on orders of 70 GBP or more.

Shipping rates are shown at checkout before you pay. EU delivery times are estimates and may vary depending on the destination country, local courier handoff, and customs processing.

United States and selected international shipping

Standard shipping to the United States and selected international destinations is 16.99 GBP. We offer free shipping to the United States and selected international destinations on orders of 110 GBP or more.

Shipping availability and rates are shown at checkout before you pay. International delivery times are estimates and may vary depending on the destination country, local courier handoff, and customs processing.

Customs, duties, and import fees

International customers are responsible for any customs duties, taxes, import fees, or handling charges that may apply in their country. These charges are not included in our product prices or shipping rates unless clearly stated at checkout.

Order tracking

When your order has shipped, you will receive a confirmation email with tracking details where available.

Lost or delayed parcels

If your parcel is delayed or missing, please contact us at contact.moeve@gmail.com and we will do our best to help.